It is my clear observation that the role of Chief Sustainability Officer (CSO) is rapidly evolving as companies worldwide increasingly integrate ESG (Environmental, Social, and Governance) principles and sustainability into their overall strategies. As a consultant and board member, I have had the unique opportunity to witness and participate closely in this transformation, and it is evident that the role of the CSO has changed significantly in the past year and is now a central player in the company’s strategic decisions.
Strategic Integration and Resource Allocation
I have seen how an effective CSO can play a crucial role in strategic integration and stakeholder management. It requires a deep understanding of both internal and external stakeholders’ needs and expectations. A CSO who can allocate resources across the organization and work closely with investors creates a robust framework for the company’s sustainability strategy. This approach can transform a company’s way of thinking and acting.
Collaboration and Change Management
One of the most important lessons I have learned is the importance of collaboration and change management. The CSO must be able to work across the entire organization, ensure cooperation between different departments, and act as a catalyst for change. To succeed in this role, it is necessary to understand the cross-functional process of value creation. Change management is about getting people on board the journey towards a more sustainable future, and an inspiring CSO can motivate employees at all levels to take responsibility for ESG initiatives, thereby creating a genuine cultural shift.
It is Everyone’s Responsibility
An important point I often emphasize in my consultations is that ESG and sustainability are not just functions within a single department but are everyone’s responsibility in the company. To achieve true sustainability, all employees must understand and contribute to the company’s ESG goals. This requires a cultural change where sustainability becomes an integral part of the company’s DNA. My experiences show that when employees see sustainability as a collective task, significant progress becomes possible.
Interaction with the Board, CEO, and CFO
To support broader value creation across the organization, it is essential that the CSO works closely with both the board, the CEO, and the CFO. This collaboration ensures that sustainability initiatives are not just isolated projects but integrated parts of the company’s financial and strategic plans. I have seen how close interaction between the CSO, the board, and the CFO can create a coherent and strong sustainability strategy that is rooted throughout the organization.
The modern CSO’s role is complex and requires a combination of strategic thinking, collaboration skills, and a deep understanding of change management. With a rapidly evolving ESG agenda, the CSO becomes a key person in the company’s overall success and ability to create long-term value. I also find that this role requires a holistic approach to sustainability and responsible corporate governance. It is an exciting and challenging time for CSOs, and I look forward to continuing to support companies in their journey towards a more sustainable future.
